Monica Salter
Why did you first decide to enter the hospitality industry?
Prior to joining OUTRIGGER, I worked in the public relations department of the company. From the outside I was attracted to its purpose and energy. It was obvious that this was where I wanted to work. Traveling has always been my passion. There’s something special about being a part of other people’s joyous experiences and creating memorable moments.
The commitment to ESG initiatives (environmental social and governance) further solidified my desire to join OUTRIGGER. Today, I’m proud to be the leader of this division that focuses on sustainability, community wellbeing, and cultural preservation. This allows me to combine both my passion for travel and commitment to making a positive difference. I can ensure that places we enjoy visiting will thrive in the future.
What were the most important lessons you learned from your mentors and role models?
It’s been a blessing to be able to work with incredible mentors, who have shaped and influenced my career. Joan Bennet was one of my most influential mentors. She is the CEO of Bennet Group PR. Joan Bennet taught me to be prepared and confident, as well as the importance of speaking with conviction. She gave me tools that helped me navigate obstacles and take advantage of opportunities with grace and determination.
Another deeply inspirational role model was my mother. She was a successful photographer who had a remarkable ability to convey emotion and authenticity in one frame. Maya Angelou or George H.W. Bush, she was a highly successful photographer. Her passion for her work and her dedication to it taught me about the value of perseverance and hardwork.
How do you see the future of diversity and inclusiveness in hospitality?
I am incredibly hopeful about the future. Diverse perspectives and expertise are essential. I believe it is important to surround myself with people who can bring new ideas and innovative approaches. I find it exciting that more people are taking on leadership positions who have diverse backgrounds and perspectives, regardless of race or gender. In one area, I am particularly interested in providing childcare for working mothers and a robust support system. This is crucial to creating an environment that allows women to thrive in leadership roles. The hospitality industry is progressing, and I am eager to see more diverse leadership in the future.
How do you think the hotel industry is doing in terms of promoting women to leadership roles?
It is encouraging to see the progress that is being made in this industry. The fact that more women are stepping up to leadership positions, which were previously out of their reach, is encouraging. There’s more work to do, but the progress is unquestionable. The industry is heading in the right directions. If we continue to focus on mentorship and inclusion of women and provide meaningful support, I am confident that leadership will reflect the diversity and talent within our communities.